Dave Pollard has posted a very thoughtful discussion of why KM has failed "those poor, abused, neglected, front-line workers who, a decade later, are still waiting for the realization of KM's extraordinary promise, and promises." He called it CONFESSIONS OF A CKO: WHAT I SHOULD HAVE DONE.
Describing the problem with the way KM has been viewed as an organizational level management issue, Dave confesses: "I realized that we have been looking at it all wrong, from above, from a systems perspective, instead of from ground level, from an activity level."
His proposed shift to focusing on the knowledge activities of individual knowledge workers leads to framing KM around the simple question of how do we make knowledge workers' "intellectual activities easier and more effective"?
Asking the question that way leads directly to personal KM. I've written on this a few times already, but recently added a couple of more links to resources (left column) and found a paper by Eric Tsui, Technologies for Personal and Peer-to-Peer (P2P) Knowledge Management, with a thorough review of what personal KM includes and the PKM technologies available as of 2002.
So, what do you think? Should we quit trying to impose "enterprise solutions" on what may inevitably be an individual knowledge worker problem?